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Privacy Policy

This Privacy Policy aims to explain how insight cloud (hereinafter referred to as the "Company") collects, uses, and stores users' personal information in all services (hereinafter referred to as the "Services") provided.

Article 1 (Legal Basis for Personal Information Processing)

The Company processes personal information based on the following legal grounds pursuant to Article 6(1) of the GDPR:

- Explicit consent of the user
- Performance of a contract for providing the service
- Compliance with legal obligations
- Pursuit of legitimate interests

Article 2 (Purpose of Collection and Use of Personal Information)

1. The Company collects and uses users' personal information for purposes such as service provision, consultation and inquiry responses, marketing, and statistical analysis.

2. The collected personal information is used for membership management, service improvement, new service development, and the provision of personalized content, thereby aiming to provide better services to users.

Article 3 (Items of Personal Information Collected)

The Company may collect the following personal information during the use of the services.

- Required items: name, email address, country, date of birth etc.
- Optional items: address, mobile phone number, etc.
- Other information such as service usage records, access logs, cookies, and access IP information

Article 4 (Retention and Use Period of Personal Information)

1. In principle, the Company will destroy the personal information without delay once the purpose of collection and use is achieved.

2. However, in the following cases, the information will be retained as described below:
- Member account information: destroyed within 30 days after membership withdrawal
- Customer inquiry records: automatically deleted after 3 years
- Other retention periods as stipulated by applicable laws: stored for the period specified in the relevant laws

Article 5 (Provision of Personal Information to Third Parties)

1. The Company does not provide personal information to third parties without the user's prior consent.

2. However, exceptions apply when required by law or for investigative purposes in accordance with legal procedures.

Article 6 (Measures to Ensure the Security of Personal Information)

1. The Company implements administrative, technical, and physical security measures to prevent loss, theft, leakage, alteration, or damage of personal information.

2. In addition, regular security inspections and internal management plans are established to safeguard personal information to the best extent possible.

Article 7 (User Rights and How to Exercise Them)

1. Users may exercise their rights related to personal information, such as access, correction, deletion, and suspension of processing, at any time.

2. For inquiries and the exercise of rights regarding personal information, please contact the Company's customer center (e.g., support@insight.cloud) and we will promptly handle your request.

3. Users may request data portability of personal information pursuant to Article 20 of the GDPR and have the right to object to automated decision-making (e.g., profiling) under Article 22 of the GDPR.

4. If the Company conducts profiling or automated decision-making for the purpose of providing personalized services, detailed information and the user's right to opt out will be provided separately.

Article 8 (Operation and Refusal of Cookies)

1. The Company uses cookies to provide its services, and users may refuse to store cookies through their cookie settings.

2. However, please note that refusing to store cookies may result in some limitations in service usage.

Article 9 (Contact Information for the Personal Information Protection Officer and Relevant Staff)

1. The Company has designated a Personal Information Protection Officer as follows to handle inquiries, complaints, and remedies regarding personal information protection:

- Personal Information Protection Officer: Cho Hyeonguk
- Contact: support@insight.cloud

2. Users may contact the above contact information for any issues related to personal information protection arising from the use of the Company's services.

Article 10 (Amendments to the Privacy Policy)

1. The Company may amend this Privacy Policy in accordance with applicable laws and internal policies, and the amended contents will be announced within the service or individually notified to users.

2. The amended Privacy Policy shall take effect from the announced effective date.

This Privacy Policy is effective as of February 4, 2025.